Please note that the terms and conditions outlined here are in addition to the legislation which may governed each accommodation in the country that they operate.
Special terms
This offer cannot be combined with any ongoing offers, promotions or discounts. In the event of an early departure, no refund will be given.
Payment Policy and Terms
All rates are quoted in US dollars and full payment is required to secure and confirm the bookings.
Guarantee Policy
Accommodation or activities booked with us are only confirmed and guaranteed when full payment is made at the time of booking, and an official email confirmation is sent by TopLiners Club to finalise the booking.
Cancellation policy
Please be aware that any cancellation will incur a charge in full. Please note that an accommodation may also exercise their rights NOT TO ALLOW changes in dates of reservations and guests’ name with an original booking confirmed.
Country’s accommodation/tourist Tax
Applicable tax(es), if any, is already included in your booking. Any unforeseeable changes in government taxes and/or other taxes would be effective immediately from the date of implementation, and in such charges, our customers would be advised accordingly.
Check in/out Policy
Check in time: 14:00 hrs. For early check-in requests there may be a fee incurred.
Check out time: The room must be vacated by 12:00 at the latest, except in cases of Late Check Out authorised by the accommodation. A 50% surcharge of the prevailing room rate may be levied by the accommodation for any extension beyond this time up to 6pm, and full rate would apply for any extension after 6pm.
Children policy
Unless other specified, there are no additional charges for accommodation for a single child under 3 years of age, provided that the toddler is sharing the parent’s room (by using existing bedding). Special requirements for bedding (crib, baby bed, or equivalent) may be arranged and may be subjected to availability and additional charges.
Official documents to provide
In order to comply with global government regulations, your passport must be submitted upon check-in for registration. Copies of the identification may then be submitted to the relevant governmental offices.
Travel Insurance: TopLiners Club strongly recommends that the GUEST takes out a comprehensive travel insurance for all travelling individuals before their trip. The policy would insured against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies. Please note that transportation and transfers are supplied by providers who operate independently of TopLiners Club and therefore, we cannot assume any responsibility for any loss, injury, or damage to person or property due to acts of those providers. The accommodation rental contract does not include any Travel Insurance.
Damages, Losses: The GUEST is responsible for leaving the property in good order and in a clean condition. The GUEST further undertakes to pay for any damages or losses incurred during occupation. The accommodation reserves the right to repossess their asset, if the GUEST or a member of the GUEST’s party has caused inconvenience or damages.
Unforeseen Circumstances
Neither the Operator nor the Resort shall be liable for any default for failure to perform the obligations under the agreement by acts of God, national or state emergencies, labour strikes, shortage of labour, natural or other causes beyond the reasonable control of the Resort and the Operator.
Group Booking
Groups: Any reservation of 6 rooms/villas and above is considered a group, which requires a separate group quotation that can be obtained from our travel consultant. Please send us an email at reservations@toplinersclub.com.
No Show & Early Check Out Policy
In the event that the individual or group do not arrive, or arrive later than the confirmed arrival date, or departs earlier than the confirmed departure date, we regret that no refunds would be compensated.
No Outside Food
The accommodation does not allow outside food. It has several options should you wish to have food and drinks for your consumption. This measure is for our guest safety and we appreciate your kind understanding.
Pets
Pets are not allowed on the accommodation.
